Window Installation

You’ve finally made the decision to invest in new windows, but now you’re wondering what to do or who to hire. This is a big decision and could change the look of your house, make it more energy-efficient, increase the value of your property, and cost a lot of money. You aren’t just choosing a window, you are choosing a company. Hiring the right company to get the job done right is no easy task. You make some appointments, collect quotes, and then hopefully choose the best company to replace the windows.

How do you know which window company is the best? Obviously, you’ll research each company and compare them. Look at the reviews, ask neighbors for referrals, and look at the company websites. You should also search the company through the California Contractors State License Board. Make sure the company has been in business for a long time; you don’t want a company that won’t be around if you should have any issues with the windows or need them to honor the warranty. From there, you might eliminate a company if they have a bad reputation, but what if the quotes are either really close in pricing or extremely different? Well, hopefully you have asked the salesperson (who came out to measure your windows, show you or tell you about your choices, and leave you a quote) what the price includes and why it is so cheap or so expensive. Make sure you understand the process and what you are paying for.

What you might not realize if you have never purchased windows before is that many companies might be selling the same windows or something comparable, but the price difference is due to the window installation process.

Some companies are able to undercut the competition’s bid because the installers are not employees. A lower price on a window quote might be due to the fact that the company is subcontracting out the labor and uses inferior products. The problem with this is that they put the responsibility on the contractor to service the labor. If you have a problem with the installation, then you, the customer, gets caught in the middle hoping that someone is going to come out and take care of it.

Another problem you might encounter is if the company does not supply any of the necessary materials to their installers. They might pay their installers a little more, and so the window installers are expected to buy their own sealants, foam, and trim. This means that they will most likely purchase the least expensive materials, so they can pocket most of the extra money as income for themselves. The biggest problem is that the windows might look great for the first year, maybe even the second or third years, but after a few more years and after some shifting, some expansion, some contracting, the sealant dries up and doesn’t flex, and it cracks, water will start to find its way in through these areas. Then when you call back the company that used the installer that purchased the least expensive, inferior materials to save money, you might discover that the company might not be in business any more. If you’ve had the bad installation experience, then it is likely that the majority of that company’s jobs have had the same problems, and they have decided it isn’t worth the time or money to fix their problems, or they might try to deny culpability because the installation crew was a contractor they used, not an employee. Often these companies will try to avoid their responsibilities.

If you hire a company like Custom Exteriors that has been in business for over 24 years, has a great reputation and over 20,000 installations, then you can rest easy knowing you are in good hands. Custom Exteriors is going to be the best value at a fair price for a quality installation. Their installation teams are employees and are not responsible for purchasing their own materials. Custom Exteriors only uses the highest quality installation products. In particular, they use a high-end sealant from a manufacturer called OSI. They do this because they don’t ever want to have a leak or a problem down the road with an installation. They don’t want to have to go back to a customer and explain that they unfortunately chose the wrong materials and now have to fix problems like leaks, water stains or mold. So, the bottom line is that Custom Exteriors is going to charge more because they pick the best materials. They use only materials that they would use in their own homes. Their installers are told not to skimp on the materials; there’s more than one area to seal on windows, and sometimes it might require an entire tube of caulk for just one window, which could be double the cost compared to the lower quality sealant.

Custom Exteriors has been in business since 1997 selling and installing quality products, because they care about their customers. They will be around for you like they have for many families who have referred them to their relatives and to their children that have grown up and purchased homes that need new windows. Many repeat customers call them when they move to new homes or when they purchase rental properties.

Custom Exteriors only installs what they sell, and they use only the best materials. They know your home is probably your most valuable investment, and they want their products to look good on your home. So while there are a lot of companies that will offer you a lower price, you will know that Custom Exteriors sold you high-quality, energy-efficient windows, used only high-end materials for your installation, and will be around for a long time should you need more windows or have an issue that needs to be addressed. They want you to be proud of the windows you choose and the work they complete for you.

If you want high quality, energy-efficient windows and superior window installation, call or contact Custom Exteriors to schedule a free, in-home consultation. Start your new window installation project today!